Mongoose Slyde Girls' Freestyle Bike (20-Inch Wheels)

This sturdy girl's bike features a freestyle frame, handlebars and brake rotor for easy handling. Caliper brakes provide dependable stopping power courtesy of the convenient alloy levers. Alloy rims in the 48-spoke wheels provide reliable durability for continued smooth riding.

Product Features:

• Oval tube freestyle frame for stability and performance
• Caliper brakes with alloy levers and a freestyle brake rotor system ensure reliable stopping
• Hi-ten fork offers smooth steering and balance
• 2-piece freestyle handlebars with alloy quill stem for easy handling
• 48-spoke wheels with alloy rims offer strength and reliable performance
• 1-piece forged crankset with 44t stamped ring offers smooth pedaling
• Pink and white color scheme lends style

I would not recommend buying any Mongoose product, sight unseen, period. This bike, which was purchased as a Christmas gift, arrived in the factory box, as Amazon indicates. Apparently, Mongoose has a rather amateurish concept of how to box anything so the contents don't shift around in transit, in this case, resulting in several scratches and paint chips in the brand new bike. Nice Christmas gift for a grandchild, right? I contacted Mongoose "customer service" via their website e-mail link and fully explained the situation, requesting touch-up paint to just take care of the damage myself and avoid gift hassles. Their response? "Contact Amazon if there is shipping damage." I responded back that there was no "shipping damage" but internal damage due to their poor packaging of the bike components. Their response? Silence.

Stay away from Mongoose products unless you want to receive damaged merchandise, fresh out of undamaged factory packaging, due to their brain dead manner of internally "securing" the merchandise for shipping. Of course, it's always wonderful to get customer service from people who have no clue what that means.

BTW, I noted on their website an FAQ which included a Q/A addressing a question about obtaining touch-up paint for their bikes. The answer was "no, we don't supply touch up paint." They further advised going to a hobby store and trying to match the bike paint to plastic model paint. Nice response and product support.